Privacy policy

Privacy Policy

Last Updated: November 30, 2024

This Privacy Policy describes how MÄNN Skincare ("the Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from mannskincare.com ("the Site") or otherwise communicate with us regarding the Site (collectively, "the Services"). For purposes of this Privacy Policy, "you" and "your" refer to users of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully.

 

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes in our practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last Updated" date, and take any other steps required by applicable law.

 

 

How We Collect and Use Your Personal Information

To provide our Services, we collect personal information about you from various sources. The information we collect and use depends on how you interact with us. Below are the details of what personal information we collect and how we use it.

 

 

What Personal Information We Collect

Information You Provide Directly:

  • Contact Details: Name, address, phone number, and email address.

  • Order Information: Name, billing address, shipping address, payment confirmation, email address, and phone number.

  • Account Information: Username, password, and any security questions.

  • Customer Support Information: Information you include in communications with us, such as inquiries or feedback.

Usage Data Collected Automatically:

  • Device type, browser type, network connection, IP address, and interactions with the Services (e.g., pages visited).

  • This data is collected through cookies, pixels, and similar technologies. See the "Cookies" section for details.

Information From Third Parties:

  • Vendors such as Shopify and payment processors collect data to process transactions and fulfill orders.

  • Affiliate networks use tracking cookies to attribute sales generated through affiliate links or codes.

  • Marketing and analytics partners collect aggregated data for insights and advertising.

 

 

How We Use Your Personal Information

We use your personal information for the following purposes:

1. Providing Products and Services:

  • Process payments, fulfill orders, manage accounts, and facilitate shipping, returns, and exchanges.

  • Notify you of order updates and account-related matters.

2. Marketing and Advertising:

  • Send marketing emails, text messages, and promotional offers tailored to your preferences.

  • Use cookies and analytics to display advertisements on our Site and other platforms.

3. Affiliate Marketing:

  • Track purchases made through affiliate links or codes to attribute sales and manage commissions.

  • Ensure compliance with advertising disclosure laws in all applicable jurisdictions, including the USA, EU, and GCC.

4. Security and Fraud Prevention:

  • Detect and prevent fraudulent or malicious activities.

  • Protect account credentials and secure data.

5. Service Improvement:

  • Analyze feedback, Usage Data, and customer behavior to optimize the Services.

  • Respond to your inquiries and provide personalized customer support.

6. User-Generated Content (UGC):

  • We may collect and display User Content you submit through reviews, testimonials, or social media platforms. By submitting User Content, you acknowledge that it may be publicly visible and used for promotional purposes in accordance with this Privacy Policy.

  • Any personal information included in User Content will be handled in compliance with applicable data protection laws.

 

 

Cookies

We use cookies to enhance your experience and support functionalities, including affiliate tracking. Cookies help us:

  • Recognize your preferences and improve the Site’s performance.

  • Track purchases made via affiliate links.

  • Conduct analytics to optimize the Services.

You can manage or disable cookies through your browser settings. Note that disabling cookies may limit the functionality of the Site.

 

 

International Data Transfers

We operate globally, including in the UAE, GCC, EU, USA, and Asia. Personal information may be transferred, stored, and processed outside your country of residence. For international data transfers:

  • We rely on recognized mechanisms such as Standard Contractual Clauses (SCCs).

  • We comply with local data protection regulations, including UAE Federal Decree-Law No. 45 of 2021, GDPR, and GCC privacy norms.

 

 

How We Disclose Personal Information

We may disclose your personal information under the following circumstances:

1. Service Providers:

  • Vendors handling payment processing, shipping, IT support, data analytics, and customer service.

2. Affiliate Networks:

  • To attribute sales and manage commissions for affiliate partners.

3. Business Transactions:

  • During mergers, acquisitions, or similar events.

4. Legal Compliance:

  • To comply with applicable laws or enforce our terms.

We do not sell or disclose sensitive personal information unless required by law or explicitly consented to by you.

 

 

Children’s Data

The Services are not intended for children under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with their data, contact us to request its deletion.

 

 

Your Rights

Depending on your location, you may have the following rights:

  • Access: Request access to your personal information.

  • Correction: Request corrections to inaccurate data.

  • Deletion: Request deletion of your personal information.

  • Opt-Out: Opt out of marketing communications.

  • Data Portability: Request a copy of your data.

  • Withdraw Consent: Revoke consent for data processing.

To exercise these rights, contact us at shop@mannskincare.com. We will respond as required by applicable laws.

 

 

Security and Retention

We implement reasonable security measures to protect your data. However, no method of transmission or storage is 100% secure. Retention periods vary depending on legal, contractual, and operational requirements.

 

 

Third-Party Websites and Links

Our Site may link to third-party platforms. We are not responsible for the privacy practices of these platforms. Review their privacy policies before providing your information.

 

 

Contact Information

For questions about this Privacy Policy or to exercise your rights, please contact us at:

Email: shop@mannskincare.com
Address: MÄNN Skincare Trading LLC,  The Binary By Omniyat, 1914-223, Business Bay, Dubai, UAE